Phantom Page

Maurice's Avatar


23 Jun, 2016 07:11 PM

So I copied a page asset to the same parent folder with a different name. The copied asset becomes a phantom page because it does not show in Cascade but it does in Web Services. What is causing this problem and how am I gonna delete these phantom pages other than deleting the whole folder?

  1. 1 Posted by Bradley Wagner on 24 Jun, 2016 03:36 PM

    Bradley Wagner's Avatar

    Hi Maurice,

    Can you tell us which page was the original page?

    Also, can you try navigating directly one of the new pages by going to:

    http://<your CMS URL>/entity/open.act?typ=page&id=<ID of one of the new pages>

    and tell us if it's listed as a working copy or in some kind of workflow? You can also attach a screenshot of the page itself.

  2. 2 Posted by Maurice on 27 Jun, 2016 04:18 PM

    Maurice's Avatar

    Am I doing this right? It does not open the page but just goes straight directly to the parent folder. Also the page I'm trying to copy is 'nav' and COPY, COPY1, COPY2 do not exist in cascade.

  3. 3 Posted by Ryan Griffith on 07 Jul, 2016 06:43 PM

    Ryan Griffith's Avatar

    Hi Maurice,

    Our apologies for the delayed response to your discussion.

    Looking over the URL you provided, I am not seeing that page listed within the screenshot in your original comment. When you have a moment, please try navigating to the following URL and let me know what happens:

    Please let me know if you have any questions.


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