This asset cannot be published because there are no available Destinations or WordPress Connectors

c-siems's Avatar

c-siems

21 Oct, 2015 04:05 PM

Cascade version 7.14.1

One (new) user is getting this error when he tries to publish:
"This asset cannot be published because there are no available Destinations or WordPress Connectors"

He's part of a group that has access rights to a sub-folder of a site. I believe he (all group members) has Publisher role.

As site manager I can publish assets in the folder.

He can edit, save draft, submit to workflow, on assets in the folder.

I'm sure it's a configuration issue, but I'm not a site admin and cannot see those options.

  1. Support Staff 1 Posted by Tim on 21 Oct, 2015 04:09 PM

    Tim's Avatar

    Hi,

    Since you are able to publish assets in that Folder, it sounds like there is indeed a Destination for the Site and that the Destination is enabled. My guess is that this new User may belong to a Group that does not have access to this (or any other) Destinations for that Site.

    Can you or one of your admins take a look at the Destination in question and verify that this User's Group appears in the Access Allowed box (within the Applicable for Groups field) when they edit that Destination?

    Let me know what you find.

    Thanks

  2. 2 Posted by c-siems on 21 Oct, 2015 07:02 PM

    c-siems's Avatar

    That fixed it. Thanks.

  3. Support Staff 3 Posted by Tim on 21 Oct, 2015 07:06 PM

    Tim's Avatar

    Awesome. Thanks for the update! Have a good one.

  4. Tim closed this discussion on 21 Oct, 2015 07:06 PM.

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