Error Message for Authentication Failure

David Callaway's Avatar

David Callaway

10 Aug, 2012 08:15 PM

Our configuration is tomcat without apache httpd server and CAS authentication.

When a user tries to access the Web CMS who does have a campus ID but does not have an account on the Web CMS, they get a reasonably messy error, akin to what follows. Anyway we can clean this up and generate a custom 500 failed login screen? Or even direct them back to the CAS login? What are our options (if any)?

HTTP Status 500 -

type Exception report
description The server encountered an internal error () that prevented it from fulfilling this request.
javax.servlet.ServletException: External authentication failed: Login failed

  1. Support Staff 1 Posted by Tim on 10 Aug, 2012 08:20 PM

    Tim's Avatar

    Hi David,

    Unfortunately there aren't any good options at this time. I did find that we are aware of this issue and had created an item to address it here. In the description of that item, you'll see that we have a couple of potential solutions that we'll be exploring (with one of them being as you said - to allow for a custom 500 error page). Please continue to monitor that issue and we'll look to get it implemented in a future release of Cascade Server.

    Let me know if you have any further questions.


  2. Tim closed this discussion on 04 Apr, 2013 04:18 PM.

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