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Rollback

hank.bradley's Avatar

hank.bradley

Feb 18, 2013 @ 08:17 PM

Please provide recommended steps to rollback from v 7.2 to previous v 6.* after installation failure.

  1. Support Staff 1 Posted by Tim on Feb 18, 2013 @ 08:20 PM

    Tim's Avatar

    In order to roll back from 7.2 to 6.x, the following steps will need to be taken:

    • Stop Cascade
    • Restore a copy of your database from prior to the upgrade
    • Install the version of Cascade that corresponds to the version that your database was previously on
    • Configure Cascade to point to your database (which was just restored)
    • Start Cascade

    Is there a specific error message you are running into? I'll be happy to take a look at your cascade.log file if you can attach it here.

    Thanks

  2. 2 Posted by hank.bradley on Feb 18, 2013 @ 08:27 PM

    hank.bradley's Avatar

    Hello Tim :)

    No error.

    We have upgraded the dev. environment and have been running v 7.2 for a little over a week.

    I am now preparing to upgrade the production environment.
    I need some documented rollback steps for the Build Release Plan for this upgrade.

    Thank you very much for your rapid response. :)

    Hank

  3. Support Staff 3 Posted by Tim on Feb 18, 2013 @ 08:29 PM

    Tim's Avatar

    Ah, gotcha! Glad to hear you haven't run into any problems. Let me know if you have any questions regarding the steps I mentioned above.

    Thanks!

  4. 4 Posted by hank.bradley on Feb 18, 2013 @ 10:04 PM

    hank.bradley's Avatar

    Thanks Tim - your steps really assisted in the completion of the BRP. IT Admins will be running in the install with my side-seat assistance, so, written installation is vital for them. I do not anticipate any issues, however, I will always lean on you for any issues that could arise.

    BTW - excellent additions to your fine product.

  5. Support Staff 5 Posted by Tim on Feb 19, 2013 @ 03:14 PM

    Tim's Avatar

    That sounds good, Hank. We appreciate the kind words. Take care!

  6. Tim closed this discussion on Feb 19, 2013 @ 03:14 PM.

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