tag:help-archives.hannonhill.com,2010-02-09:/discussions/installation/1074-task-duration-error-message-how-to-traceCascade CMS: Discussion 2018-10-18T20:36:44Ztag:help-archives.hannonhill.com,2010-02-09:Comment/246142492013-02-05T20:32:00Z2013-02-05T20:32:00ZTask duration error message - how to trace<div><p>Hi,</p>
<p>There could be a number of causes for the task duration to
exceed the publish limit. More common causes can be narrowed down
to:</p>
<ul>
<li>The time it takes to render/publish (for Pages),</li>
<li>The size of the Asset (for Files), or</li>
<li>Network latency between Cascade and the Destination server</li>
</ul>
<p>From the error message you provided, it looks like we are
dealing with a File with the ID of
<strong>717d2ea590250bab0056eeb36a62eee1</strong>. If you browse to
this file, what type of file is it and how large is it? You can
browse to the file by using the following URL structure:</p>
<p>
<code>http(s)://CASCADE_URL:PORT/entity/open.act?id=717d2ea590250bab0056eeb36a62eee1&type=file&#highlight</code></p>
<p>Also, if you try to publish this File individually, do you still
receive the error message?</p>
<p>Please let us know if you have any questions.</p>
<p>Thanks</p></div>Ryan Griffithtag:help-archives.hannonhill.com,2010-02-09:Comment/246142492013-03-19T12:04:44Z2013-03-19T12:04:44ZTask duration error message - how to trace<div><p>Hi,</p>
<p>I was going over some older discussions and noticed this one is
still open. Are you still experiencing this slow publish behavior?
Did you have a chance to read over my <a href=
"http://help.hannonhill.com/discussions/installation/1074-task-duration-error-message-how-to-trace#comment_24614783">
previous post</a>?</p>
<p>Please feel free to let us know if you have any other
questions.</p>
<p>Thanks.</p></div>Ryan Griffithtag:help-archives.hannonhill.com,2010-02-09:Comment/246142492013-03-19T16:47:12Z2013-03-19T16:47:12ZTask duration error message - how to trace<div><p>Thank you Ryan for touching base. We have some more testing to
do with the suggestions offered. I'll try and let you know if any
more issues later this week.</p>
<p>Thanks,</p>
<p>Michael</p></div>myeetag:help-archives.hannonhill.com,2010-02-09:Comment/246142492013-03-19T18:40:09Z2013-03-19T18:40:09ZTask duration error message - how to trace<div><p>Thank you for following up, Michael. Please keep us posted.</p>
<p>Thanks!</p></div>Ryan Griffithtag:help-archives.hannonhill.com,2010-02-09:Comment/246142492013-03-27T12:31:51Z2013-03-27T12:31:51ZTask duration error message - how to trace<div><p>Hi Michael,</p>
<p>Just wanted to check in to see how things are going. Did you
have a chance to perform some testing? Are you still experiencing
the slow publish behavior?</p>
<p>Please let me know if you have any questions.</p>
<p>Thanks!</p></div>Ryan Griffithtag:help-archives.hannonhill.com,2010-02-09:Comment/246142492013-04-02T17:32:28Z2013-04-02T17:32:28ZTask duration error message - how to trace<div><p>Hi Ryan,<br>
Finally getting to this, and this file as a 97M PPT file. Per Jason
E, this should not happen and we'll discourage it, and good to
know. This command very helpful. Thanks.</p></div>myee