Email Settings Configuration
I receive the error, "Authentication failed when sending a test email" when trying to send a test email.
SMTP Host: email-smtp.us-east-1.amazonaws.com
SMTP Port: 25
SMTP Username: ...
SMTP Password: ...
I set logging to DEBUG, and there is no detail about the failed authentication.
I'm able to authenticate from the same server using OpenSSL with the same credentials, so this would seem to rule out the possibility of invalid credentials or a network firewall.
Can anyone suggest another troubleshooting tactic?
Discussions are closed to public comments.
If you need help with Cascade CMS please
start a new discussion.
Keyboard shortcuts
Generic
| ? | Show this help |
|---|---|
| ESC | Blurs the current field |
Comment Form
| r | Focus the comment reply box |
|---|---|
| ^ + ↩ | Submit the comment |
You can use Command ⌘ instead of Control ^ on Mac
Support Staff 1 Posted by Tim on Jan 25, 2013 @ 07:23 PM
It sounds like you've double-checked the obvious which would be the hostname, username, and password (based on this particular error message), so at this point I might recommend simply checking to see if you can reach that server over port 25. Try doing this from the command line on the machine that :
Do you receive a response?I realize this isn't testing authentication, but I want to make sure that the error message being displayed isn't misleading for whatever is going on in the background.
2 Posted by Chris on Jan 25, 2013 @ 07:26 PM
Yes, I'm able to connect via telnet. I'm also able to connect and authenticate using OpenSSL on the command line.
3 Posted by Chris on Jan 25, 2013 @ 07:33 PM
I'm also able to send mail with a compiled Java program using javax mail, running from Cascade's JRE.
Is there a Spring bean that I need to be updating?
4 Posted by Chris on Jan 28, 2013 @ 05:58 PM
I was able to successfully configure email on another instance of Cascade. So, I'm guessing that the culprit is a JRE setting or keystore or something of the like.
I'll mark this as closed, but suggestions are still welcome!
Chris closed this discussion on Jan 28, 2013 @ 05:58 PM.