Upgrading from 6.10.9

rleakey's Avatar

rleakey

16 Jan, 2013 12:39 PM

Hi there

I'm planning on upgrading from version 6.10.9 to version 7.0.7. Do I need to first go to 7 or can I do the upgrade I require?

Thanks

  1. 1 Posted by Ryan Griffith on 16 Jan, 2013 12:45 PM

    Ryan Griffith's Avatar

    Hi,

    You can upgrade directly to 7.0.7 without the intermediate updates; however, I would strongly recommend making a copy of the database to be safe and read through each of the release notes anyway, especially the 7.0 release notes.

    Note that if you are running a load balanced environment, there is additional information highlighted at the bottom of the Upgrade Guide regarding cache configuration. The server.xml file also changed, so you will want to reconfigure it to match the old one, but DO NOT copy over the old one).

    We also have additional information about upgrading with the full installer on this page.

    Please let us know if you have any questions. We would also be happy to help walk you through the upgrade if you would like to schedule a time.

    Thanks!

  2. 2 Posted by rleakey on 16 Jan, 2013 04:30 PM

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    Hi there

    We are planning on doing the upgrade on January 21st at 8am. Can I call and have you walk me through the upgrade? Or remote session, whichever is easier?

    Thanks!

    Ron Leakey
    Systems Specialist
    Queen’s School of Business
    (613) 533-3406

  3. 3 Posted by Ryan Griffith on 17 Jan, 2013 07:40 PM

    Ryan Griffith's Avatar

    Hi Ron,

    Not a problem at all, I believe that time should work just fine.

    So we have some background on your current environment, please provide a screenshot of your System Information within Cascade. This can be found at Global Area -> Administration -> Dashboard -> Information.

    Please let me know if you have any questions.

    Thanks

  4. 4 Posted by rleakey on 17 Jan, 2013 07:51 PM

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    Hi Ryan

    Shall I call you or are you going to call me on Monday morning?

    Ron Leakey
    Systems Specialist
    Queen’s School of Business
    (613) 533-3406

  5. 5 Posted by Ryan Griffith on 17 Jan, 2013 08:04 PM

    Ryan Griffith's Avatar

    Hi Ron,

    Thank you for providing the screenshot. I noticed your current memory allocation to Cascade is quite low. What is the total memory available to the server?

    Thank you

  6. 6 Posted by rleakey on 18 Jan, 2013 12:00 PM

    rleakey's Avatar

    Hi Ryan

    The server has 8GB memory. Should be lots of wiggle room to bump it up

    Ron Leakey
    Systems Specialist
    Queen’s School of Business
    (613) 533-3406

  7. 7 Posted by Ryan Griffith on 18 Jan, 2013 01:16 PM

    Ryan Griffith's Avatar

    Hi Ron,

    Thank you for providing the additional information.

    8GB should be good; however, one thing to note is, because you are running on a 32-bit OS, you are limited to ~1.5GB of memory allocation to the application due to a limitation of the 32-bit JRE. That being said, we can certainly perform the upgrade on the current server and have you monitor how things go.

    If you begin to notice performance or memory-related issues, you may want to consider switching over to a 64-bit environment so we can allocate more memory to Cascade. There is also the option of our hosted environment where system/database maintenance and Cascade upgrades would be covered by Hannon Hill. Let me know if that is anything that interests you at all.

    Shall I call you or are you going to call me on Monday morning?

    If it is easier for you, I can give you a call Monday morning at 8:00 AM and we can set up a screen sharing session through GoToMeeting.

    Please let me know if you have any questions.

    Thanks

  8. 8 Posted by rleakey on 18 Jan, 2013 01:41 PM

    rleakey's Avatar

    Hi Ryan

    We are running on a 64bit OS Its Windows 2008 R2

    Ron Leakey
    Systems Specialist
    Queen’s School of Business
    (613) 533-3406

  9. 9 Posted by Ryan Griffith on 18 Jan, 2013 02:45 PM

    Ryan Griffith's Avatar

    My apologies, Ron. The server information in the screenshot you provided above showed your instance was running on a 32-bit Windows Vista server. Is this a different server than production?

  10. 10 Posted by rleakey on 18 Jan, 2013 02:55 PM

    rleakey's Avatar

    Odd. I did check that page from my workstation, but even its Windows 7

    Ron Leakey
    Systems Specialist
    Queen’s School of Business
    (613) 533-3406

  11. 11 Posted by rleakey on 18 Jan, 2013 03:00 PM

    rleakey's Avatar

    I just checked it on the server itself and its still saying its Windows Vista.
    Ron Leakey
    Systems Specialist
    Queen’s School of Business
    (613) 533-3406

  12. 12 Posted by Ryan Griffith on 18 Jan, 2013 08:31 PM

    Ryan Griffith's Avatar

    Hi Ron,

    Not a problem, it could very well be that the older libraries are reporting your OS as Vista. Just to confirm, your server is running Windows 2008 R2 64bit with 8GB of RAM?

    Be sure to clone your production database before-hand just to be safe, and so it is done before we start working on the upgrade. Other than that, I'll give you a call around 8:00 AM Monday Morning. Is (613) 533-3406 the number I can reach you at?

    Please let me know if you have any questions.

    Thanks

  13. 13 Posted by rleakey on 18 Jan, 2013 08:36 PM

    rleakey's Avatar

    Hi Ryan

    Those are the specs and that is my number. Talk to you then.

    Thanks!

  14. 14 Posted by Ryan Griffith on 21 Jan, 2013 02:13 PM

    Ryan Griffith's Avatar

    Hi Ron,

    It was nice speaking with you this morning. I just wanted to follow up with a quick overview of the upgrade this morning.

    • We installed the 64bit Java 1.6 JRE
    • We installed Cascade 7.0.7
    • Cascade was switched over to run on 64bit
    • 4GB of memory was allocated to Cascade

    We were able to log in to check the System Information tab to confirm the new setup and version. We also clicked around and checked a few of the existing pages to make sure they rendered properly.

    We did have to adjust permissions on the installation directory to allow Full Control for Users to avoid permission/write issues.

    Please let us know how things are going after you've had a chance to test things out, or if you run into any issues.

    Have a great day

  15. 15 Posted by Ryan Griffith on 31 Jan, 2013 07:10 PM

    Ryan Griffith's Avatar

    Hi Ron,

    I wanted to check in to see how the instance we setup is running.

    Please let me know if you have any questions.

    Thanks

  16. 16 Posted by rleakey on 31 Jan, 2013 07:46 PM

    rleakey's Avatar

    So far so good! Thanks again for your help

    Ron Leakey
    Systems Specialist
    Queen’s School of Business
    (613) 533-3406

  17. 17 Posted by Ryan Griffith on 31 Jan, 2013 08:51 PM

    Ryan Griffith's Avatar

    Thank you for the follow up, Ron. Glad to hear things are running smoothly.

    Have a great day!

  18. Ryan Griffith closed this discussion on 31 Jan, 2013 08:51 PM.

  19. rleakey re-opened this discussion on 13 Feb, 2013 06:16 PM

  20. 18 Posted by rleakey on 13 Feb, 2013 06:16 PM

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    Hi Ryan,

    When we did the upgrade we didn't carry over the SSL authentication. Could you assist me in setting that up again?

    Thanks!

    Ron Leakey
    Systems Specialist
    Queen’s School of Business
    (613) 533-3406

  21. 19 Posted by Ryan Griffith on 13 Feb, 2013 07:23 PM

    Ryan Griffith's Avatar

    Hi Ron,

    My apologies, I don't recall you mentioning SSL on that instance.

    If you still have your old instance, all you should need is to copy over the SSL-specific information from tomcat/conf/server.xml into the new instance's tomcat/conf/server.xml. If you are unsure of what information to look for, this page should highlight what is required.

    Also, if you modified the ports Cascade ran on, check out this page for information about what portions of your new server.xml would need to be adjusted.

    Note: do not copy paste the entire contents of the old server.xml configuration as things may have changed between versions.

    Please let me know if you have any questions.

    Thanks

  22. 20 Posted by rleakey on 14 Feb, 2013 01:56 PM

    rleakey's Avatar

    Hi Ryan

    That still didn't work. Are you able to assist me in setting this up?

    Ron Leakey
    Systems Specialist
    Queen’s School of Business
    (613) 533-3406

  23. 21 Posted by Ryan Griffith on 14 Feb, 2013 03:13 PM

    Ryan Griffith's Avatar

    Hi Ron,

    Sure, I'd be happy to help out. Do you have time this morning yet for a quick phone call and screen share to see where you are at? Let me know what works best for you.

    Thanks

  24. 22 Posted by rleakey on 14 Feb, 2013 03:15 PM

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    Give me a call and we can set up a screen share

    Ron Leakey
    Systems Specialist
    Queen’s School of Business
    (613) 533-3406

  25. 23 Posted by Ryan Griffith on 14 Feb, 2013 03:34 PM

    Ryan Griffith's Avatar

    Hi Ron,

    It was nice speaking with you on the phone again. To recap, we were able to resolve the issue by copying over the keystore file into the new tomcat directory. We also went ahead and removed the port requirement by changing the port to 443.

    I'm going to go ahead and close this discussion, please feel free to comment or reply to re-open if you have any additional questions.

    Thanks

  26. Ryan Griffith closed this discussion on 14 Feb, 2013 03:34 PM.

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