Problem creating a feed block from a twitter feed

Roger Donaghy's Avatar

Roger Donaghy

29 Jul, 2010 05:09 PM

I'm trying to create a feed block using the following twitter feed: I selected New > Default > Block, entered the RSS URL ( into the Feed URL field, and named the block. However, Cascade shows an error when it tries to render the block.

The error message says: An error occurred: Could not parse feed location Connection timed out: connect

Is this a twitter problem or a Cascade problem? I'm not having any connection problems with the twitter feed when I access it through my web browser.

  1. 1 Posted by Roger Donaghy on 29 Jul, 2010 06:02 PM

    Roger Donaghy's Avatar

    I forgot to mention that I'm using Cascade 6.2 in my previous message.

  2. Support Staff 2 Posted by Tim on 30 Jul, 2010 08:25 PM

    Tim's Avatar


    You mentioned that you are able to access the feed from your web browser. Have you tried accessing it from a browser that is located on the application server itself? I'd be curious to see if the application server has a problem connecting to that particular URL.

    Let me know what you find.


  3. 3 Posted by Roger Donaghy on 02 Aug, 2010 08:37 PM

    Roger Donaghy's Avatar


    Thanks for your response. It turns out the application server's firewall settings do not permit connections to outside URLs, which explains the error message.

    I'm able to get around this problem by loading the twitter feed using a proxy file stored on the campus network.

  4. Support Staff 4 Posted by Tim on 02 Aug, 2010 09:06 PM

    Tim's Avatar

    Perfect. Thanks for the update! Glad you were able to resolve this issue.

  5. Tim closed this discussion on 02 Aug, 2010 09:06 PM.

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