tag:help-archives.hannonhill.com,2010-02-09:/discussions/how-do-i/284-insert-a-word-documentCascade CMS: Discussion 2018-10-18T20:36:09Ztag:help-archives.hannonhill.com,2010-02-09:Comment/43667902010-12-21T15:44:04Z2010-12-21T15:44:04ZInsert a Word document<div><p>Are you trying to create an XHTML link to the doc file? In the
WYSIWYG, select the text that you would like to be the link, choose
the "Insert/edit link" icon, make sure that "Internal" is selected,
and use the File Chooser to find your uploaded Word document in
your Site's file structure.</p>
<p>Browsers tend to handle opening Word documents differently, so
you may get different results depending on which one your users are
using.</p>
<p>Hope this helps.</p></div>Charlie Holdertag:help-archives.hannonhill.com,2010-02-09:Comment/43667902010-12-21T20:27:35Z2010-12-21T20:27:35ZInsert a Word document<div><p>Thank you for trying to help. I get up to the part where I
choose the file, but nothing like that file is showing up. It shows
folders for all the other web pages I guess within the hospital as
well as the different pages within mine . My Word document I want
to link to is just saved to my desktop. Is there some way I have to
transfer it to cascade but so it doesn't show as a page unless you
link to it?</p>
<p>-----Original Message----- From: Charlie Holder [mailto:<a href=
"mailto:tender+dc69398991dadbc398ee302df20df00750b9b2f21@tenderapp.com">tender+dc69398991dadbc398ee302df20df00750b9b2f21@tenderapp.com</a>]<br>
Sent: Tuesday, December 21, 2010 10:44 AM<br>
To: McAllister, Erin<br>
Subject: Re: Insert a Word document [How Do I...]</p></div>erin.mcallistertag:help-archives.hannonhill.com,2010-02-09:Comment/43667902010-12-21T21:02:37Z2010-12-21T21:02:37ZInsert a Word document<div><p>You can definitely upload your Word document to Cascade and then
reference it using the explanation I gave above.</p>
<p>Information about uploading files in general can be found
<a href="http://www.hannonhill.com/kb/File/">here</a> in the
Knowledge Base. Read carefully through the section labeled
"Uploading (Creating) Files in Cascade Overview."</p>
<p>Let us know how that goes.</p></div>Charlie Holdertag:help-archives.hannonhill.com,2010-02-09:Comment/43667902010-12-28T13:32:24Z2010-12-28T13:32:24ZInsert a Word document<div><p>I came so close! I successfully uploaded the word document into
cascade and then I linked it to the form. I have clicked on the
form that got uploaded into Cascade and it looks identical to the
Word document. Each step had to be approved first and after the
link got approved yesterday or last night I checked it out this
morning.</p>
<p>When I click on the words that are supposed to then lead to the
link it says do you want to save or open this file Application Form
2001.zip, type PKZIP File, 29.7 KB. I click "open" but that doesn't
bring me to the form. It shows a list of 12 different files that
were last modified 1/1/1980?? If I click on any of them it is
showing like code language? It has a whole menu bar at top "New"
"Open" "Add" "Extract" "View" "Mail" "Wizard"</p>
<p>Any idea what happened?? So frustrating!</p>
<p>Thanks,<br>
Erin</p>
<p>-----Original Message----- From: Charlie Holder [mailto:<a href=
"mailto:tender+dc69398991dadbc398ee302df20df00750b9b2f21@tenderapp.com">tender+dc69398991dadbc398ee302df20df00750b9b2f21@tenderapp.com</a>]<br>
Sent: Tuesday, December 21, 2010 4:03 PM<br>
To: McAllister, Erin<br>
Subject: Re: Insert a Word document [How Do I...]</p></div>erin.mcallistertag:help-archives.hannonhill.com,2010-02-09:Comment/43667902010-12-28T15:18:32Z2010-12-28T15:18:32ZInsert a Word document<div><p>It sounds like the file that is being downloaded is a .zip
file.<br>
Application Form 2001.zip -- see the .zip extension on the end?</p>
<p>Fill me in a bit more by answering a few questions:<br>
1. Are you uploading a regular .doc file or a .docx file?<br>
2. Do you have Word installed on your computer? If so, what
version?<br>
3. Did you upload a .zip file that contains the Word document or
just the Word document?</p></div>Charlie Holdertag:help-archives.hannonhill.com,2010-02-09:Comment/43667902010-12-28T20:19:08Z2010-12-28T20:19:08ZInsert a Word document<div><p>OK, The word document is a .docx file.<br>
It is Microsoft Office Word 2007 that I have on my computer</p>
<p>I just went into Cascade and when I click on the link there it
works!<br>
It says the same thing do you want to open or save<br>
Name: Application_Form_2011.docx<br>
Type: Microsoft Office Word 2007 document<br>
From: Cascade.eusch.org<br>
I click open and it shows the document as it should be.</p>
<p>When I go to the website through google and click on the link it
shows<br>
Name: Application Form 2011.zip<br>
Type: PKZIP Fil, 29.7 KB<br>
From: <a href=
"http://www.emoryhealthcare.org">www.emoryhealthcare.org</a></p>
<p>Erin C. McAllister MS, RD, LD, CNSC<br>
Clinical Dietitian III<br>
Emory University Hospital<br>
(404) 712-5752</p>
<p>-----Original Message----- From: Charlie Holder [mailto:<a href=
"mailto:tender+dc69398991dadbc398ee302df20df00750b9b2f21@tenderapp.com">tender+dc69398991dadbc398ee302df20df00750b9b2f21@tenderapp.com</a>]<br>
Sent: Tuesday, December 28, 2010 10:19 AM<br>
To: McAllister, Erin<br>
Subject: Re: Insert a Word document [How Do I...]</p></div>erin.mcallistertag:help-archives.hannonhill.com,2010-02-09:Comment/43667902010-12-28T20:45:43Z2010-12-28T20:45:43ZInsert a Word document<div><p>Ok. It sounds like there is a disconnect between what you have
inside Cascade and what has been published out to the live site.
When is the last time that page was published? Try publishing and
see if the link updates to the correct file.</p></div>Charlie Holdertag:help-archives.hannonhill.com,2010-02-09:Comment/43667902010-12-28T20:55:45Z2010-12-28T20:55:45ZInsert a Word document<div><p>OK, I submitted it for approval again and put a comment about
what is happening.</p>
<p>We'll see!</p>
<p>-----Original Message----- From: Charlie Holder [mailto:<a href=
"mailto:tender+dc69398991dadbc398ee302df20df00750b9b2f21@tenderapp.com">tender+dc69398991dadbc398ee302df20df00750b9b2f21@tenderapp.com</a>]<br>
Sent: Tuesday, December 28, 2010 3:46 PM<br>
To: McAllister, Erin<br>
Subject: Re: Insert a Word document [How Do I...]</p></div>erin.mcallistertag:help-archives.hannonhill.com,2010-02-09:Comment/43667902010-12-28T22:10:39Z2010-12-28T22:10:39ZInsert a Word document<div><p>What browser are you using and what operating system?</p>
<p>Is the URL of the page you have the link in live? What is the
web address of it?</p>
<p>"When I go to the website through google" -- what does this
mean?</p></div>Charlie Holdertag:help-archives.hannonhill.com,2010-02-09:Comment/43667902010-12-28T22:48:41Z2010-12-28T22:48:42ZInsert a Word document<div><p>Hey Erin,<br>
Thanks for providing so much detailed info. It does not appear to
be a Cascade-related problem, but after some trial and error, we
were able to replicate the issue when using Internet Explorer (the
document opens properly - as docx- when using other browsers, such
as Firefox). There are things that your web developers and/or web
administrators can do to fix this problem, so I would recommend
notifying them of this issue.<br>
If they have any questions, please let me know.<br>
Thanks again,<br>
Kat</p></div>Kat Liendgenstag:help-archives.hannonhill.com,2010-02-09:Comment/43667902010-12-29T04:36:38Z2010-12-29T04:36:38ZInsert a Word document<div><p>Windows, Internet Explorer 7</p>
<p>Web page is: <a href=
"http://www.emoryhealthcare.org/employment/career-programs/dietetic-internship/application-process.html">
http://www.emoryhealthcare.org/employment/career-programs/dietetic-...</a></p>
<p>The document I am trying to link to onto this page is: <a href=
"http://www.emoryhealthcare.org/employment/career-programs/dietetic-internship/Application%20Form%202011.docx">
http://www.emoryhealthcare.org/employment/career-programs/dietetic-...</a><br>
Which is in the section "Emory Hospitals Supplemental Application
Form".</p>
<p>My husband just helped me upload the word document as a pdf
file. He said that should work universally. Now I am waiting for
that to be approved before I can create the link to it.</p>
<p>I will let you know what happens!</p>
<p>-----Original Message----- From: Charlie Holder [mailto:<a href=
"mailto:tender+dc69398991dadbc398ee302df20df00750b9b2f21@tenderapp.com">tender+dc69398991dadbc398ee302df20df00750b9b2f21@tenderapp.com</a>]<br>
Sent: Tuesday, December 28, 2010 5:11 PM<br>
To: McAllister, Erin<br>
Subject: Re: Insert a Word document [How Do I...]</p></div>erin.mcallistertag:help-archives.hannonhill.com,2010-02-09:Comment/43667902010-12-29T13:06:52Z2010-12-29T14:57:18ZInsert a Word document<div><p>As Kat said, there may be an issue with using IE and .docx
files.</p>
<p>Using a .pdf is a great solution.</p></div>Charlie Holdertag:help-archives.hannonhill.com,2010-02-09:Comment/43667902010-12-29T14:57:25Z2010-12-29T14:57:25ZInsert a Word document<div><p>After more research, it appears that IE purposefully handles
.docx files as .zip files by default. Microsoft does NOT consider
this to be a bug, but a security feature. In short, using IE to
download .docx files will always yield the same result.</p></div>Charlie Holdertag:help-archives.hannonhill.com,2010-02-09:Comment/43667902010-12-30T01:19:24Z2010-12-30T01:19:24ZInsert a Word document<div><p>I guess I found out the hard way! I made the link to the .pdf
file and have now submitted that for approval so hopefully, should
be up and running by tomorrow afternoon!</p>
<p>Thanks for all your help!</p>
<p>-----Original Message----- From: Charlie Holder [mailto:<a href=
"mailto:tender+dc69398991dadbc398ee302df20df00750b9b2f21@tenderapp.com">tender+dc69398991dadbc398ee302df20df00750b9b2f21@tenderapp.com</a>]<br>
Sent: Wednesday, December 29, 2010 9:58 AM<br>
To: McAllister, Erin<br>
Subject: Re: Insert a Word document [How Do I...]</p></div>erin.mcallistertag:help-archives.hannonhill.com,2010-02-09:Comment/43667902011-01-03T15:31:02Z2011-01-03T15:31:02ZInsert a Word document<div><p>Hey Erin,<br>
Looks like the link to the pdf is now live. If it's okay with you,
we will close the issue. If there are other links to docx files
that you or your colleagues do not want to convert to pdfs, please
let your web administrators know about the zip issue. If they have
any questions, we'll be happy to assist.<br>
Thanks,<br>
Kat</p></div>Kat Liendgenstag:help-archives.hannonhill.com,2010-02-09:Comment/43667902011-01-03T19:25:13Z2011-01-03T19:25:13ZInsert a Word document<div><p>Yes, indeed CLOSE the issue!</p>
<p>Thank you again for your help!</p>
<p>-----Original Message----- From: kat liendgens [mailto:<a href=
"mailto:tender+dc69398991dadbc398ee302df20df00750b9b2f21@tenderapp.com">tender+dc69398991dadbc398ee302df20df00750b9b2f21@tenderapp.com</a>]<br>
Sent: Monday, January 03, 2011 10:31 AM<br>
To: McAllister, Erin<br>
Subject: Re: Insert a Word document [How Do I...]</p></div>erin.mcallister