break a workflow if user is out on vacataion

ssuh's Avatar

ssuh

13 Oct, 2010 05:03 PM

Currently a page is locked because it's in a workflow. it's been submitted but the user who approves is out of town. Is it possible to break the lock?

I get the mssage - * No actions No actions are available. This asset is locked and in workflow and will not be unlocked until the workflow is complete.

  1. Support Staff 1 Posted by Tim on 13 Oct, 2010 08:44 PM

    Tim's Avatar

    Hi Steve,

    Unfortunately this is not possible at the current time. Please be sure to vote on this related idea. In the meantime, I believe the only thing you could do as an administrator would be to change the user's password, log in as them, then advance the workflow.

  2. 2 Posted by ssuh on 25 Oct, 2010 02:48 PM

    ssuh's Avatar

    The only problem is we're running off LDAP.

    steve

    -----Original Message-----
    From: Tim [mailto:[email blocked]]
    Sent: Wednesday, October 13, 2010 4:46 PM
    To: Suh, Stephen J.
    Subject: [BULK] Re: break a workflow if user is out on vacataion [How Do I...]
    Importance: Low

  3. Support Staff 3 Posted by Tim on 26 Oct, 2010 02:20 PM

    Tim's Avatar

    I see. Yea, that is a problem especially if there are no escalation steps in the workflow (which would redirect the workflow to another user after a certain period of inactivity). I've added one of my own votes to that issue which I mentioned above.

    Apologies for the inconvenience.

  4. Tim closed this discussion on 26 Oct, 2010 02:20 PM.

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