No available Targets or Destinations when publish PDF file

alharmon's Avatar

alharmon

22 Jul, 2010 02:55 PM

We are troubleshooting an issue when publishers attempt to publish pdf files. The pdfs exist within a global site that does have a target and destination associated with it, but we continue to see this error on publish: This asset cannot be published because there are no available Targets or Destinations. What could we be overlooking or missing?

  1. Support Staff 1 Posted by Tim on 22 Jul, 2010 03:00 PM

    Tim's Avatar

    If you are sure that a Destination is associated with the site, you'll also want to verify that the group to which the publisher users belong has access to that Destination. To find out, edit the Destination and look at the Applicable for Groups field. Make sure that the group appears in the right-hand box.

    Let me know what you find.

  2. 2 Posted by alharmon on 22 Jul, 2010 04:32 PM

    alharmon's Avatar

    Thanks Tim,
    Right on. I knew we were missing something. All of our testers were in a 'manager' group that had been added to the destination so it was working for them. Publishers had indeed been left out of applicable groups. Applicable groups -gets us every time! ;) Thanks!
    Amber

  3. alharmon closed this discussion on 22 Jul, 2010 07:17 PM.

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