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PDF's stopped showing

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jazz_ed

Jul 27, 2011 @ 07:25 PM

For the last month now, I cannot see my PDF's I have uploaded. It shows random images such as previous webpages I have visited, it longer views the correct PDF. So now I have no idea if the correct PDF is uploading or Publishing. Do I need a new plug-in?
Any clues to what is happening?

  1. Support Staff 1 Posted by Tim on Aug 15, 2011 @ 05:58 PM

    Tim's Avatar

    I'm not sure I understand your description of the problem. Can you please take a screen shot of this behavior and attach it here?

  2. 2 Posted by jazz_ed on Aug 15, 2011 @ 06:59 PM

    jazz_ed's Avatar

    Actually it was a problem with two versions of pdf plugins installed, I deleted the older version and now it works fine! Thanks for replying to my message!

  3. Support Staff 3 Posted by Tim on Aug 15, 2011 @ 07:00 PM

    Tim's Avatar

    Ah, cool! Glad you were able to get this resolved.

    Thanks for the update!

  4. Tim closed this discussion on Aug 15, 2011 @ 07:00 PM.

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