Error when editing image
I am testing version 6.8 and I am trying out the new "Edit Image" feature. However, after I browse and upload the image, I click on one of the buttons (e.g. rotate) and it brings up "An unexpected error has occured when modifying the image: Can't create cache file!" I've tried it on Firefox , Chrome, and IE and they all give me that error.
Could it be our instance of Cascade...or has this come up before?
-Shane
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image_editor_error.jpg 81 KB
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Support Staff 1 Posted by Tim on 18 May, 2011 07:57 PM
Hi Shane,
I haven't seen this before with the new image editor but my guess is that it's an issue with the temp folder in your Cascade Server installation. Can you check to see that:
Let me know what you find.
Thanks
2 Posted by shane.bartley on 20 May, 2011 08:00 PM
Hi Tim,
We added a folder called "temp" in /tomcat and that fixed the problem. And, we see that there is no folder called "temp" in our production version of Cascade, so we will have to remember to add it at the time of upgrading that version.
Thank you so much!
-Shane
Support Staff 3 Posted by Tim on 02 Jun, 2011 08:49 PM
Good deal! Glad I was able to help!
Tim closed this discussion on 02 Jun, 2011 08:49 PM.