Sync LDAP giving error

steelej's Avatar

steelej

18 Feb, 2016 01:55 PM

I'm attempting to sync our test installation and am getting this error:

Step 2: Connect to the LDAP server
Could not bind to the server to harvest user information using LDAPBind class: com.hannonhill.cascade.model.security.ldap.bind.LDAPCleartextBind. The error was: [LDAP: error code 32 - 0000208D: NameErr: DSID-03100238, problem 2001 (NO_OBJECT), data 0, best match of:
'OU=Executive Groups,OU=WIT Groups,DC=wit,DC=private'

Advise?

Jim Steele

  1. Support Staff 1 Posted by Tim on 18 Feb, 2016 02:07 PM

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    Hi Jim,

    This error:

    LDAP: error code 32 - 0000208D: NameErr: DSID-03100238, problem 2001 (NO_OBJECT), data 0, best match of:
    'OU=Executive Groups,OU=WIT Groups,DC=wit,DC=private'
    
    is typically returned by an LDAP server when that specified DN is invalid. Can you verify that the DN Is correct and that the user you are binding with to the LDAP server can read that object?

    Let me know what you find.

    Thanks

  2. Support Staff 2 Posted by Tim on 29 Feb, 2016 09:39 PM

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    Hi Jim,

    Did you have any luck tracking this one down?

    Let me know. Thanks!

  3. 3 Posted by steelej on 02 Mar, 2016 02:47 PM

    steelej's Avatar

    Not yet. I’m going to as Network Operations to look again.

  4. Support Staff 4 Posted by Tim on 02 Mar, 2016 02:54 PM

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    OK, let me know what you find. Thanks!

  5. 5 Posted by steelej on 02 Mar, 2016 03:08 PM

    steelej's Avatar

    Tim, I just took a closer look at the settings and we are again up and running. The DN for the security had changed and apparently someone updated our production environment but not the development.

    Thanks,

    Jim

  6. Support Staff 6 Posted by Tim on 02 Mar, 2016 03:10 PM

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    Glad to hear you were able to track it down, Jim. I appreciate the update. Have a good one!

  7. Tim closed this discussion on 02 Mar, 2016 03:10 PM.

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