Issues with assets being stuck in workflow.
I have a workflow defined on an asset. The workflow has a step to reject the changes and end the workflow completely.
I am attaching the XML for the workflow. and a screenshot of the asset still in workflow.
Here is the workflow history. The last step was rthe reject-completely. Is there some step im missing?
User Comments When Action
j.mesa5 Nov 16, 2015 8:48 AM create
j.mesa5 Nov 16, 2015 8:48 AM initialize
j.mesa5 Nov 16, 2015 8:48 AM rsp-stage-review
j.mesa5 Nov 16, 2015 8:48 AM approve-publish
j.mesa5 Nov 16, 2015 8:48 AM publish-s
j.mesa5 Nov 16, 2015 8:48 AM rpp-prod-review
j.mesa5 Nov 17, 2015 1:19 PM reject-completely
- admissions-workflow.txt 11.1 KB
-
Screen_Shot_2015-11-20_at_9.04.46_AM.png 38.3 KB
Discussions are closed to public comments.
If you need help with Cascade CMS please
start a new discussion.
Keyboard shortcuts
Generic
? | Show this help |
---|---|
ESC | Blurs the current field |
Comment Form
r | Focus the comment reply box |
---|---|
^ + ↩ | Submit the comment |
You can use Command ⌘
instead of Control ^
on Mac
1 Posted by Ryan Griffith on 20 Nov, 2015 02:32 PM
Hi Emil,
I noticed your
reject-workflow
step doesn't actually do anything, so I was curious if you have considered simply making the next step thecomplete-email-notification
instead. So you would have the following:I'm not sure if it will fix the problem (worth a shot), but it would remove the extra step to reject. So, instead of the user clicking
No, Cancel All Changes
and then clicking an additionalReject and Delete Workflow
, they simply clickNo, Cancel All Changes
.Please let me know if you have any questions.
Thanks!
2 Posted by ediego on 20 Nov, 2015 02:51 PM
ok, i can try that. but currently its set to reject-workflow, which automatically transitions to completed-email-notification?
Shouldn't that be the same thing?
3 Posted by Ryan Griffith on 20 Nov, 2015 03:08 PM
Well, the
reject-workflow
will not automatically transition, it has an additionalReject and Delete Workflow
step in order for the workflow to transition to thecompleted-email-notification
step. Looking over the workflow history in your initial comment, it appears this is where the workflow is currently waiting on that additional action.If you do make my proposed adjustment, that
reject-completely
action will result in an automatic transition tocompleted-email-notification
which in turn transitions to the workflow being completed.Please let me know if you have any questions.
Thanks!
Tim closed this discussion on 09 Dec, 2015 04:31 PM.