License Key Error

Dan Hakken's Avatar

Dan Hakken

28 May, 2015 01:46 PM

I am one of the administrators for Cornell College in Mount Vernon Iowa. We received two different License keys via email and neither work. The first:
77.172.129.22.228.253.161.67.253.99.207.192.110.103.55.132
1.2
1427846400000
433
0
0
precms
throws the error,
No hostname in the License [precms] matched hostname of local machine [cms1]
The second:
37.239.239.165.217.31.207.242.198.205.230.157.226.45.214.236
1.2
1427846400000
433
0
0
csd03515
throws a similar error,
No hostname in the License [csd03515] matched hostname of local machine [cms1]

It appears we need a key tuned to our server cms1.

Thanks in advice
Dan H

  1. 1 Posted by Dan Hakken on 28 May, 2015 01:47 PM

    Dan Hakken's Avatar

    I forgot to mention our license runs out in 9 days.

    Thanks

  2. 2 Posted by Bradley Wagner on 28 May, 2015 01:54 PM

    Bradley Wagner's Avatar

    Hi Dan, I can help you with that. Were the two licenses for the same machine? Were they a production license, a test license or a development license?

  3. 3 Posted by Dan Hakken on 28 May, 2015 01:57 PM

    Dan Hakken's Avatar

    It is possible one was for our test machine cmstest. The production
    machine is cms1.

  4. 4 Posted by Bradley Wagner on 28 May, 2015 02:03 PM

    Bradley Wagner's Avatar

    I see. Can you please try to copy/paste this license that was generated for you around the same time into the text box and see if it works?

    233.40.252.219.158.30.28.212.90.45.87.105.228.94.7.12
    1.2
    1427846400000
    433
    0
    0
    cms1
    

    I see 3 licenses generated on 4/1/15 for cms1 (Production), precms (Test), and csd03515 (Development)

    Thanks!

  5. 5 Posted by Dan Hakken on 28 May, 2015 02:31 PM

    Dan Hakken's Avatar

    Thanks, looks like that's exactly what I needed. The boss never send me
    number 3.

  6. 6 Posted by Bradley Wagner on 28 May, 2015 02:34 PM

    Bradley Wagner's Avatar

    Thanks for confirming, Dan, and let us know if you need anything else. Have a great day.

  7. Bradley Wagner closed this discussion on 28 May, 2015 02:34 PM.

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