Updating image assets

alharmon's Avatar


17 Jun, 2010 04:22 PM

You cannot edit an image asset (file asset, using edit tab) and upload a new/updated photo in it’s place. This causes issues when you have photos selected throughout the site in data definitions, so if you upload a new image asset, and delete the old one, it deletes it from all the pages and you have to go back in and reassign them. Am I looking at this correctly or missing something? Has this been previously reported as a bug or been represented somewhere in Jira?

  1. Support Staff 1 Posted by Tim on 17 Jun, 2010 04:37 PM

    Tim's Avatar

    There is a known issue with overwriting existing images if you have the image editor applet enabled. Do you have this applet turned on in your instance? If you see an option to Edit Image Inline, the applet is configured for your instance and will prevent users from uploading images in place of existing ones.

    The related issue is located here.

  2. 2 Posted by alharmon on 17 Jun, 2010 06:20 PM

    alharmon's Avatar

    We do have the image editor applet enabled. The related issue you included indicates this is incorporated by CSCD-6712. I don't have access to view CSCD-6712 -is there a plan for addressing this issue other than not using the applet?

  3. Support Staff 3 Posted by Tim on 18 Jun, 2010 05:15 PM

    Tim's Avatar

    We are looking to make improvements to our built-in editor. It will include reliable cropping, rotation, and resizing as well as SSL support. Please let us know if you feel there are other improvements that could be made to the current image editor.

    For now, the only way to resolve the issue described in this post is to disable the image editor applet altogether.

  4. Tim closed this discussion on 24 Jun, 2010 01:27 PM.

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