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uploading PDF

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Karla Steele

03 Sep, 2013 10:51 PM

When I try to upload a PDF file to post it says that it is uploading but nothing happens. Have tried several times today and it just does nothing.

1. 1 Posted by Ryan Griffith on 04 Sep, 2013 01:27 PM

   

   Hi Karla,

   Are you seeing any errors at the top of the file creation page, or perhaps around the upload field? If not, it sounds as though your PDF's file name may contain an illegal character. When you have a moment, can you paste the file name to confirm?

   Please let me know if you have any questions.

   Thanks!

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2. 2 Posted by Ryan Griffith on 13 Sep, 2013 12:08 PM

   

   Hi Karla,

   Just wanted to follow up to see if you had a chance to view my recent comment.

   Please let us know if you have any questions.

   Thanks.

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3. 3 Posted by Karla Steele on 13 Sep, 2013 01:21 PM

   

   Sorry for not getting back to you. I waited until the next day and tried again and it worked.
   Karla

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4. 4 Posted by Ryan Griffith on 13 Sep, 2013 01:26 PM

   

   Not a problem at all, Karla, thank you for following up. I am glad to hear you were able to upload your PDF file.

   Have a great day!

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5. Ryan Griffith closed this discussion on 13 Sep, 2013 01:26 PM.