iframe loading in chrome but not in firefox or ie

Graham Lewis's Avatar

Graham Lewis

25 Jul, 2013 02:52 PM

One of our editors is trying to use the embedded media from the wysiwyg editor and link to this link http://www.ovcdigitalnetwork.com/showcase/embed.aspx?Live=783%22 - it works in chrome and safari but not in firefox and ie - not sure if this is an issue with the link itself or the embed code, but just wanted to pose the question. thanks in advance!

  1. 1 Posted by Ryan Griffith on 25 Jul, 2013 05:14 PM

    Ryan Griffith's Avatar

    Very interesting, Graham. I was also able to reproduce this behavior as well; however, I am leaning towards this possibly being an issue with the source code generated by the link and not necessarily a Cascade issue. I'll continue looking, though.

    It looks like the video player isn't even loading because the control visibility isn't changing. Oddly, when viewing just that frame the video works fine.

  2. 2 Posted by Graham Lewis on 25 Jul, 2013 06:52 PM

    Graham Lewis's Avatar

    Ryan,

    Thanks for checking on this - it is going to be to stream Graduation next week. If it is their issue, we've done all we can do haha

    Graham Lewis
    Webmaster
    Jacksonville State University

    256.782.5331
    www.jsu.edu

  3. 3 Posted by Ryan Griffith on 25 Jul, 2013 07:16 PM

    Ryan Griffith's Avatar

    Does the video work on the published Page by chance? If so, it doesn't sound like a blocker, you just can't view the video within Cascade.

  4. 4 Posted by Graham Lewis on 25 Jul, 2013 07:20 PM

    Graham Lewis's Avatar

    It only works on the published page in Chrome and Safari.

    Graham Lewis
    Webmaster
    Jacksonville State University

    256.782.5331
    www.jsu.edu

  5. 5 Posted by Ryan Griffith on 25 Jul, 2013 08:06 PM

    Ryan Griffith's Avatar

    Ah, so if you can't get the video to work on the published page, then it definitely sounds like either an issue with the way the video is being embedded (ie the generated <iframe> or the source code generated by the embed page itself.

  6. 6 Posted by Graham Lewis on 25 Jul, 2013 08:15 PM

    Graham Lewis's Avatar

    So it would be an issue with the actual page I am "iframing" lol

    Graham Lewis
    Webmaster
    Jacksonville State University

    256.782.5331
    www.jsu.edu

  7. 7 Posted by Graham Lewis on 26 Jul, 2013 02:09 PM

    Graham Lewis's Avatar

    Ryan,

    The issue is fixed - it was a problem on their end. Thanks!

    Graham Lewis
    Webmaster
    Jacksonville State University

    256.782.5331
    www.jsu.edu

  8. 8 Posted by Ryan Griffith on 26 Jul, 2013 02:11 PM

    Ryan Griffith's Avatar

    Thank you for the follow up, Graham. Glad to hear they were able to resolve this issue.

    Have a great day!

  9. Ryan Griffith closed this discussion on 26 Jul, 2013 02:11 PM.

  10. Graham Lewis re-opened this discussion on 26 Jul, 2013 02:15 PM

  11. 9 Posted by Graham Lewis on 26 Jul, 2013 02:15 PM

    Graham Lewis's Avatar

    You as well!

    Graham Lewis
    Webmaster
    Jacksonville State University

    256.782.5331
    www.jsu.edu

  12. Ryan Griffith closed this discussion on 26 Jul, 2013 03:10 PM.

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