Why do drafts disappear??

Michael Barrera's Avatar

Michael Barrera

29 May, 2013 09:24 PM

This happened once a while back with our registrar folks and just happened again to our Academic Affairs group. But just recently Academic Affairs had a folder completely disappear and there is no way to retrieve it nor the draft.

Any suggestions????

  1. 1 Posted by Ryan Griffith on 29 May, 2013 09:31 PM

    Ryan Griffith's Avatar

    Hi Michael,

    But just recently Academic Affairs had a folder completely disappear and there is no way to retrieve it nor the draft.

    You mentioned a Folder completely disappeared. Can you confirm if this Folder was deleted accidentally? You can check the Recycle Bin if you are using Sites in Cascade 6.7+, or check the Group's Audit history for a deletion entry. If the Folder does still exist, but is only visible to certain Users (eg admins), then the Access Rights may have been changed recently.

    Please let me know if you have any questions.

    Thanks!

  2. 2 Posted by Michael Barrera on 29 May, 2013 10:05 PM

    Michael Barrera's Avatar

    Hey Ryan thanks for the quick response.

    The situation has been resolved...turns out the folder was deleted by someone which explains why the drafts went away too.

    Sorry for these sudden tickets that open...we are in a hyper speed mode since we are rolling out a new redesign launch this Friday.

  3. 3 Posted by Ryan Griffith on 30 May, 2013 11:58 AM

    Ryan Griffith's Avatar

    Not a problem at all, Michael. Glad to hear you were able to track this down.

    Have a great day!

  4. Ryan Griffith closed this discussion on 30 May, 2013 11:58 AM.

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