tag:help-archives.hannonhill.com,2010-02-09:/discussions/general-feedback/6364-publishing-errorCascade CMS: Discussion 2013-07-22T15:23:11Ztag:help-archives.hannonhill.com,2010-02-09:Comment/263324012013-04-10T16:33:09Z2013-04-10T16:37:32ZPublishing Error<div><p>I am receiving the error below when publishing a page with
fillable pdf documents. The errors are only for our local
production web server, but they are publishing correctly to our
backup server hosted with a local vendor. I had the user make
changes to another page and they published without error. The
following is the error received:</p>
<pre>
<code>There were destination failures during the publish. Jobs publishing to the same destination have been skipped for this publish.
[TAMU-SA Production] : com.hannonhill.cascade.model.publish.transmit.ShuttleRuntimeException: Error occurred during SFTP transport: Could not put file with path '/cygdrive/d/wwwroot/registrar/forms.html' onto server: Permission denied at com.hannonhill.cascade.model.publish.transmit.SFTPShuttle.sendFile(SFTPShuttle.java:144) at com.hannonhill.cascade.model.publish.callback.TransmitCallbackImpl.transmitRendering(TransmitCallbackImpl.java:372) at com.hannonhill.cascade.model.publish.callback.TransmitCallbackImpl.access$000(TransmitCallbackImpl.java:49) at com.hannonhill.cascade.model.publish.callback.TransmitCallbackImpl$1.execute(TransmitCallbackImpl.java:116) at com.hannonhill.cascade.model.publish.callback.TransmitCallbackImpl.executeAndRetry(TransmitCallbackImpl.java:267) at com.hannonhill.cascade.model.publish.callback.TransmitCallbackImpl.transmit(TransmitCallbackImpl.java:128) at com.hannonhill.publish.Publisher$AggregateTransmitCallback.transmit(Publisher.java:1050) at com.hannonhill.publish.Publisher.transmit(Publisher.java:889) at com.hannonhill.publish.Publisher.publishInCurrentThread(Publisher.java:871) at com.hannonhill.publish.Publisher.access$1400(Publisher.java:69) at com.hannonhill.publish.Publisher$2.run(Publisher.java:683) at com.hannonhill.publish.DelegateRunner$1.run(DelegateRunner.java:85) at java.lang.Thread.run(Unknown Source) Caused by: com.hannonhill.cascade.model.publish.transmit.ShuttleRuntimeException: Could not put file with path '/cygdrive/d/wwwroot/registrar/forms.html' onto server: Permission denied at com.hannonhill.cascade.model.publish.transmit.SFTPShuttle.putFile(SFTPShuttle.java:476) at com.hannonhill.cascade.model.publish.transmit.SFTPShuttle.sendFile(SFTPShuttle.java:119) ... 12 more Caused by: 3: Permission denied at com.jcraft.jsch.ChannelSftp.throwStatusError(ChannelSftp.java:2289) at com.jcraft.jsch.ChannelSftp._put(ChannelSftp.java:485) at com.jcraft.jsch.ChannelSftp.put(ChannelSftp.java:439) at com.jcraft.jsch.ChannelSftp.put(ChannelSftp.java:406) at com.hannonhill.cascade.model.publish.transmit.SFTPShuttle.putFile(SFTPShuttle.java:471) ... 13 more
Successful Jobs (26): [Top]
----------------------------------------
[Destination: TAMU-SA Rackspace server] WWW.TAMUSA.EDU: registrar/forms.html
[Destination: TAMU-SA Rackspace server] WWW.TAMUSA.EDU: top_photo.jpg
[Destination: TAMU-SA Rackspace server] WWW.TAMUSA.EDU: menubarimages/home1.jpg
[Destination: TAMU-SA Rackspace server] WWW.TAMUSA.EDU: menubarimages/currenstudents1.jpg
[Destination: TAMU-SA Rackspace server] WWW.TAMUSA.EDU: menubarimages/prospectivestudents1.jpg
[Destination: TAMU-SA Rackspace server] WWW.TAMUSA.EDU: menubarimages/academicdepartments1.jpg
[Destination: TAMU-SA Production] WWW.TAMUSA.EDU: top_photo.jpg
[Destination: TAMU-SA Rackspace server] WWW.TAMUSA.EDU: menubarimages/calendars1.jpg
[Destination: TAMU-SA Production] WWW.TAMUSA.EDU: menubarimages/home1.jpg
[Destination: TAMU-SA Production] WWW.TAMUSA.EDU: menubarimages/currenstudents1.jpg
[Destination: TAMU-SA Rackspace server] WWW.TAMUSA.EDU: menubarimages/facultystaff1.jpg
[Destination: TAMU-SA Production] WWW.TAMUSA.EDU: menubarimages/prospectivestudents1.jpg
[Destination: TAMU-SA Production] WWW.TAMUSA.EDU: menubarimages/academicdepartments1.jpg
[Destination: TAMU-SA Rackspace server] WWW.TAMUSA.EDU: menubarimages/azindex1.jpg
[Destination: TAMU-SA Production] WWW.TAMUSA.EDU: menubarimages/calendars1.jpg
[Destination: TAMU-SA Rackspace server] WWW.TAMUSA.EDU: menubarimages/currenstudents2.jpg
[Destination: TAMU-SA Production] WWW.TAMUSA.EDU: menubarimages/facultystaff1.jpg
[Destination: TAMU-SA Rackspace server] WWW.TAMUSA.EDU: menubarimages/prospectivestudents2.jpg
[Destination: TAMU-SA Production] WWW.TAMUSA.EDU: menubarimages/azindex1.jpg
[Destination: TAMU-SA Rackspace server] WWW.TAMUSA.EDU: menubarimages/academicdepartments2.jpg
[Destination: TAMU-SA Rackspace server] WWW.TAMUSA.EDU: menubarimages/home2.jpg
[Destination: TAMU-SA Rackspace server] WWW.TAMUSA.EDU: menubarimages/calendars2.jpg
[Destination: TAMU-SA Rackspace server] WWW.TAMUSA.EDU: menubarimages/azindex2.jpg
[Destination: TAMU-SA Production] WWW.TAMUSA.EDU: menubarimages/currenstudents2.jpg
[Destination: TAMU-SA Rackspace server] WWW.TAMUSA.EDU: menubarimages/facultystaff2.jpg
[Destination: TAMU-SA Production] WWW.TAMUSA.EDU: menubarimages/prospectivestudents2.jpg</code>
</pre></div>Shannon Bowentag:help-archives.hannonhill.com,2010-02-09:Comment/263324012013-04-10T16:40:37Z2013-04-10T16:40:37ZPublishing Error<div><p>Hi Shannon,</p>
<p>The error message is as follows:<br></p>
<pre>
<code>Error occurred during SFTP transport: Could not put file with path '/cygdrive/d/wwwroot/registrar/forms.html' onto server: Permission denied</code>
</pre>
This means that the SFTP user that Cascade is using to connect to
the web server does not have the proper permissions to write files
to that particular location. Can you or your system administrator
check the permissions on the web server for the account used in the
SFTP Transport? Let me know what you find.
<p>Thanks</p></div>Tim