Notification system

pesparza's Avatar

pesparza

10 Mar, 2015 02:32 PM

I curious to know if there is a way to notify department heads, via email, of stale content on their pages. In order to keep all pages current, we are looking for a strategy that would assist us in this effort. The premise would be to automatically alert the department VPs after a certain time period has expired. I didn't see anything in the workflows or stale content tabs that would allow this. Can this type of notification be accomplished through Cascade?

  1. 1 Posted by Ryan Griffith on 10 Mar, 2015 02:50 PM

    Ryan Griffith's Avatar

    Hi,

    The Stale Content report would be your best bet here; however, the email/alerting functionality would need to be done manually as opposed to being automated. To help streamline this a bit, you can bulk notify by selecting multiple assets (using the checkboxes along the left-hand side of the report) and choosing the Notify by Email option within the dropdown at the bottom of the stale content report.

    That being said, I do see a related suggestion on our Idea Exchange to add the ability to schedule automated emails for content needing to be reviewed. I highly recommend voting for this suggestion if you would like to see it implemented in a future version of Cascade Server.

    Please let me know if you have any questions.

    Thanks!

  2. 2 Posted by pesparza on 10 Mar, 2015 03:38 PM

    pesparza's Avatar

    Yeah, we were hoping on not having to babysit this feature and having the option of automating it.

    Thanks for your input Ryan,

    Phillip

  3. 3 Posted by Ryan Griffith on 10 Mar, 2015 05:42 PM

    Ryan Griffith's Avatar

    Not a problem at all, Phillip. My apologies for not being able to provide a simple solution through the UI.

    That being said, you may be able to do something externally using Web Services or by querying the database directly. In theory, you would obtain the assets (or stale assets) and send off the emails within the script. Alternatively, you could periodically export the stale content report as a CSV and loop over those results. Or, it may be possible to automate logging into Cascade Server and pulling down the CSV using some kind of BDD framework.

    Either way, each method assumes you know beforehand who would be the owner of the content. We have a related suggestion on our Idea Exchange we are currently reviewing that could eventually automate asset ownership.

    Please let me know if you have any questions.

    Thanks!

  4. 4 Posted by pesparza on 11 Mar, 2015 01:40 PM

    pesparza's Avatar

    Unfortunately I lack the knowledge regarding web services… All seems extremely timely and difficult… Hope to see this feature along with others in the future.

    Thanks again,

    Phillip Esparza
    Web Content Management
    Hill College
    112 Lamar,
    Hillsboro, TX 76645
    O: 254.659.7846
    M: 254.205.9769
    E: [email blocked]

  5. Ryan Griffith closed this discussion on 11 Mar, 2015 02:31 PM.

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