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Cannot drag to resize image in wysiwyg

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leslieg

16 Aug, 2012 11:02 PM

On mac chrome and safari in wysiwyg, when you click on an image, it doesn't give the little handles by which you can drag and change the size. This has been true for a long time. We are on 6.10.8 now. On mac in firefox, it works fine.

1. 1 Posted by Ryan Griffith on 17 Aug, 2012 06:53 PM

   

   Hi leslieg,

   The behavior you are experiencing sounds like a known issue with later versions of TinyMCE in which the latest versions of Safari, Chrome, and Opera do not show the resize handles; however, Firefox and IE do.

   In the meantime, this feature should work just fine in Firefox and IE.

   Please let us know if you have any questions.

   Thanks.

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2. 2 Posted by leslieg on 17 Aug, 2012 07:20 PM

   

   Yes, that is it. Two of the reasons that this a bummer for our users:

   1. the TinyMCE image edit box where you can set the image size doesn't maintain aspect ratio so if you adjust the image size this way, you have to calculate the ratio, something a lot of users don't really know how to do.

   2. HH's built in image editor degrades images significantly every time you edit them. So if you crop an image, the resolution degrades noticeably. We tell people not to use it, which is too bad because its a cool thing to have in the system.

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3. 3 Posted by Ryan Griffith on 17 Aug, 2012 08:09 PM

   

   Hi leslieg,

   the TinyMCE image edit box where you can set the image size doesn't maintain aspect ratio so if you adjust the image size this way, you have to calculate the ratio, something a lot of users don't really know how to do.

   A future version of Cascade will be adding the option to maintain the aspect ratio when resizing images via the WYSIWYG Image Editor, here is a link to the improvement in our public issue tracker.

   HH's built in image editor degrades images significantly every time you edit them. So if you crop an image, the resolution degrades noticeably. We tell people not to use it, which is too bad because its a cool thing to have in the system.

   The degradation you experience is most likely due to the resize process optimizing the image each time it saves. This would be similar to saving for web in Photoshop, resizing the image, and then saving for web again.

   One thing you could explain, is if the image is degrading too far, one could revert to an earlier version (or the original) and begin resizing again. This should reduce the overall amount of degration.

   Please let us know if you have any questions.

   Thanks.

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4. Ryan Griffith closed this discussion on 18 Oct, 2012 07:35 PM.