Zip Archive not defaulting to the folder clicked on before selecting Zip Archive tool

thogan's Avatar


03 Sep, 2015 12:58 PM

I've been uploading a lot of files today, and I just realized that when I do Tools > Zip Archive, it's not going to the folder I click on before selecting Zip Archive 100% of the time. I ended up uploading a bunch of stuff to the wrong folders and had to move it. I tested it and even though I clicked on the folder I wanted multiple times, it still was defaulting to a folder I was in ~5 min ago.

I'm uploading ~900 files to ~30-50 different folders with similar, repetitive names, so it's been a big issue.

  1. Support Staff 1 Posted by Tim on 03 Sep, 2015 01:09 PM

    Tim's Avatar


    Thanks for the report. I was able to replicate this behavior as well (after attempting more than 1 zip archive upload) and I then noticed that we have this issue in our tracker here. So, it looks like it has been around for some time. While I don't have an ETA as to when this may be fixed, you can check the Release Notes for any new versions we make available to see if this makes it in.

    In the meantime, after you click Tools -> Zip Archive, just be sure to manually change the Placement Folder to be the one you really intend to upload into. Apologies for the inconvenience!

    Let me know if you have any additional questions.


  2. 2 Posted by thogan on 03 Sep, 2015 01:15 PM

    thogan's Avatar

    Thanks! Sorry I missed that!

  3. Support Staff 3 Posted by Tim on 03 Sep, 2015 01:18 PM

    Tim's Avatar

    No worries at all! Sorry for the trouble you've run into here. We'll look to address that issue hopefully in the near future. Take care!

  4. Tim closed this discussion on 03 Sep, 2015 01:18 PM.

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