Message Widget - Text Bleed Out

hank.bradley's Avatar

hank.bradley

18 Apr, 2014 09:04 PM

The messages in the Message Widget bleed outside of the widget box.

  1. 1 Posted by Ryan Griffith on 21 Apr, 2014 02:11 PM

    Ryan Griffith's Avatar

    Hi Hank,

    Thank you for reporting this issue. I have a few additional questions to see if we can narrow things down a bit:

    • What browser(s) are you experiencing this behavior in?
    • Can you provide a screenshot of your entire dashboard so I can see your layout when this behavior occurs?

    Please let me know if you have any questions.

    Thanks!

  2. 2 Posted by hank.bradley on 22 Apr, 2014 05:57 PM

    hank.bradley's Avatar

    This bug is present in IE10 & Chrome

  3. 3 Posted by Ryan Griffith on 24 Apr, 2014 05:50 PM

    Ryan Griffith's Avatar

    Hi Hank,

    Thank you for providing the screenshot, and my apologies for not getting back to you sooner.

    I was able to reproduce this behavior in my local instance and went ahead and logged this as a known defect. Feel free to use this link to track the progress of this issue or keep an eye out for it on our Release Notes site.

    In the meantime, I believe I have a possible solution for the problem, so please let me know if this is a major issue on your end and I can provide steps to try and resolve the issue.

    Please let me know if you have any questions.

    Thanks!

  4. 4 Posted by hank.bradley on 24 Apr, 2014 06:09 PM

    hank.bradley's Avatar

    Hello Ryan,

    I would like to have the possible solution for the other Users when their Cascade Server is upgraded.

    Thanks!

  5. 5 Posted by Ryan Griffith on 24 Apr, 2014 06:16 PM

    Ryan Griffith's Avatar

    Not a problem at all, Hank.

    After you perform the upgrade, follow these steps:

    • Locate and edit the following CSS file on the server: INSTALLATION_DIR/tomcat/webapps/ROOT/javascript/hilldash/css/widgets.css
    • Go to line 39 and hit enter
    • Add the following:
      word-break: break-all;
      
    • Save the file, clear your browser's cache and visit your dashboard again.

    Note: the CSS file is cached, so it is important to clear the browser's cache. Upgrading after these changes will cause the file to be overwritten. Feel free to re-apply them if the version you are upgrading to does not fix the issue.

    Please let me know if the change does not address the issue, or if you have any questions.

    Thanks!

  6. 6 Posted by hank.bradley on 24 Apr, 2014 07:07 PM

    hank.bradley's Avatar

    Ryan,

    Applying the word-break corrected the text issue.

    Thanks!

  7. 7 Posted by Ryan Griffith on 24 Apr, 2014 07:12 PM

    Ryan Griffith's Avatar

    Thank you for confirming the fix, Hank. I am glad to hear that did the trick.

    I'm going to go ahead and close this discussion, please feel free to comment or reply to re-open if you have any additional questions.

    Have a great day!

  8. Ryan Griffith closed this discussion on 24 Apr, 2014 07:12 PM.

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