Workflow and comments
Hi -
We've got 7.8.1 in a test environment, and I just wanted to verify a
behavior I am seeing -- on a page that has workflow the comments (that are
now part of the floating submit box) are stripped from the page on submit.
They aren't in the email notification sent for the workflow, they don't
show up in the comments section when you look at versions ... they just
seem to vanish in the nether.
Is this an expected behavior? Or perhaps a setting we can change? I'd think
that keeping the comments on a workflow page in particular would be helpful.
Thanks,
Julia
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Julia Gray
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Oakton Community College
Ray Hartstein (Skokie) Campus, 7701 N. Lincoln, Skokie, IL 60077
Des Plaines Campus, 1600 E. Golf Road, Des Plaines, IL 60016
O: 847-635-1264 | F: 847-635-1764 attn: J. Gray
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Support Staff 1 Posted by Tim on 24 Jan, 2014 02:56 PM
Hi Julia,
I tried to reproduce this locally but was not able to do so on my 7.8.3 instance. This could just be due to a difference in the steps I'm taking or some slight differences in the Workflow I'm using. When you have the chance, can you please do the following:
Thanks!
2 Posted by Julia Gray on 24 Jan, 2014 04:25 PM
Hi Tim -
We're doing a little more troubleshooting in house, then Francisco or I
can send these off to you if we aren't able to resolve in-house.
-Julia
Support Staff 3 Posted by Tim on 24 Jan, 2014 04:26 PM
OK, sounds good Julia! It could very well be a bug, so just let us know and we'll do what we can to track it down.
4 Posted by sosa on 29 Jan, 2014 08:24 PM
Hi, Tim,
I see the same issue using "canned" workflows in 7.8.3. Has anybody else noticed the problem ?
If you want to replicate the issue:
- edit a page in a directory with workflow - edter whatever text in the "What did you change" textbox - enter something else in the workflow comments box
Once everything is settled,
go to the page and check "Versions" ... the "Comments" are blank
Support Staff 5 Posted by Tim on 30 Jan, 2014 02:48 PM
Got it! OK, I see the behavior as well now. I went ahead and logged an issue to correct the problem here. I don't have an ETA for a fix, but I'm hoping we'll have this corrected in one of our next couple of patch releases.
Apologies for the inconvenience! Let me know if you have any further questions.
Thanks
Ryan Griffith closed this discussion on 27 Feb, 2014 02:35 PM.