IE 9 Dropdown issue

turnerjd's Avatar

turnerjd

Dec 19, 2013 @ 02:24 PM

We are having an issue with a user on IE 9 where the drop down is not working. We are on Cascade 3.8.1

See screenshot.

  1. 1 Posted by Ryan Griffith on Dec 19, 2013 @ 03:02 PM

    Ryan Griffith's Avatar

    Hi John,

    It almost looks as though there may be a JavaScript error that is causing the navigation and Site dropdown not to load. Can you confirm if there are any JavaScript errors listed in the Developer Tools?

    In the meantime, perhaps try clearing the browser's cache and reloading the page. Also, try removing everything to the right of home.act in the URL and loading the page.

    Please let me know if you have any questions.

    Thanks!

  2. 2 Posted by turnerjd on Dec 19, 2013 @ 09:11 PM

    turnerjd's Avatar

    We found a work around, but you might want to add in a fallback.

    Thanks,
    John Turner
    College of Charleston
    Webmaster
    e: [email blocked]

  3. 3 Posted by Ryan Griffith on Dec 19, 2013 @ 09:18 PM

    Ryan Griffith's Avatar

    Thank you for following up, John. I am glad to hear you were able to resolve the issue.

    Would you be able to explain what your workaround is so we can use it for future reference?

    Thanks!

  4. Ryan Griffith closed this discussion on Jan 14, 2014 @ 01:39 PM.

Discussions are closed to public comments.
If you need help with Cascade CMS please start a new discussion.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac